Last updated: June 2026
Adapt and Achieve is operated by Tracy Davies. This privacy policy explains how I collect, use and protect personal information when you use this website, contact me, book a call, or work with me for coaching, business continuity, resilience, emergency preparedness or assurance support.
I may collect and process:
I use personal information to:
I process personal information where it is necessary to respond to your enquiry, provide agreed services, meet legal obligations, or pursue legitimate business interests in running Adapt and Achieve. Where information is provided by an organisation as part of consultancy or assurance work, it will be processed only for the purposes of delivering the agreed service.
Coaching notes and related client information are treated confidentially and stored securely. Coaching records are normally retained for up to 7 years after the end of the coaching relationship, unless there is a lawful reason to retain them for longer or delete them sooner.
Where I provide business continuity, resilience, emergency preparedness or assurance support, I may receive information from organisations as part of the agreed work. This may include policies, plans, training records, exercise reports, governance documents, risk information and other evidence needed to complete the review.
Any information shared with me as part of consultancy, business continuity, emergency preparedness, resilience or assurance work will only be used for the purposes of delivering the agreed service. Information will be treated confidentially and will not be disclosed to third parties unless required by law or expressly agreed with the client organisation.
Consultancy and assurance records are normally retained for up to 7 years following completion of the work, unless otherwise agreed with the client organisation or required by law.
Information provided as part of coaching, business continuity, resilience or consultancy services may be stored electronically using Microsoft 365 and OneDrive cloud services. Appropriate technical and organisational measures are used to protect information, including password protection, multi-factor authentication and access controls.
Where client documents are shared through Microsoft 365 or OneDrive, access will be restricted to authorised individuals. Access to shared folders or documents will be removed when no longer required for the agreed work. Information is only retained for as long as necessary to deliver the agreed service and meet legal, contractual or professional obligations.
This website uses Google Analytics to understand how visitors use the site. Google Analytics may collect information such as pages visited, time spent on the site, device type and general location data.
You can control or delete cookies through your browser settings.
I do not sell personal information. I may use trusted third-party services such as email, Calendly, Microsoft 365, OneDrive, website hosting and analytics providers where necessary to run the business and deliver agreed services.
Where third-party services are used, information will only be shared where necessary and will be handled in line with UK data protection requirements.
You have rights under UK data protection law, including the right to access, correct, delete or restrict the use of your personal information. You also have the right to object to certain uses of your information.
If you have any concerns about how your personal information is handled, please contact me first at: adaptachieve@outlook.com.
You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.
Adapt and Achieve
Email: adaptachieve@outlook.com